Guides, walkthroughs, and answers — written by the people who built NotesHQ. Search below, or browse by category.
Make your first note, set up notebooks, and learn the basics.
12 articles →Get the most out of the AI features — prompts, scopes, and quiz settings.
18 articles →PIN setup, biometric unlock, what's encrypted, and recovery.
9 articles →Pairing, charging, button shortcuts, and troubleshooting.
14 articles →Upgrade, downgrade, invoices, refunds, and account deletion.
11 articles →Sync problems, missing notes, login issues, and crash reports.
22 articles →A walkthrough of the vault unlock methods — PIN, pattern, biometric — and what we can and can't recover.
First-time setup: charging, Bluetooth pairing, and your first recording.
Five prompt patterns that consistently get better answers from your notes.
Step-by-step for each — we keep your folder structure where possible.
The three things that cause this and how to fix each in under a minute.
How to cancel, when refunds apply, and what happens to your AI history.
If you can't find the answer here, a real human at NotesHQ will write back — usually within six hours on weekdays.